When booking an appointment, please ensure you advise the reception of the following, at the BEGINNING of the conversation:-
* What day you would like the appointment;
* Which Doctor you would like to see;
* How many appointments are required (1 for each family member);
* If you require a standard or long appointment.
This helps find the best suitable time for an appointment, and also minimises waiting times.
Please be advised that for all new patients, we require an initial long consultation.
This enables us to be able to take a complete history of you, to ensure the best care possible.
New patient consultations involve:-
1. History Taking
We also ask that if you have two or more new issues / requests, that you make a long consultation to ensure you get all your concerns aired in the one consultation.
We do not accept script or referral requests over the phone or email. These requests require an appointment. If your consult is a script only appointment that is 5 minutes or less, we charge a $30 fee with a medicare rebate of $16.95.
Please be aware that MEDICARE HAVE STOPPED REFUNDS VIA CHEQUE.
To receive your Medicare rebate, your bank details have to be recorded with Medicare.
You can either call them on 132 011; go online in your MyGov Account or ask Reception for a Form to fill in and post off to Medicare.
Level A – small consult – $48 (medicare rebats $16.95)
Level B – standard consult – $78 (medicare rebates $37.05)
Level C – long consult – $135 (medicare rebates $71.70)
Level D – extra long consult – $175 (medicare rebates $105.55)
The following discounts apply (on a Standard Consultation)
Child up to the age of 16 – $61.00
Pension and Healthcare Card – $67.00
Pensioners over 65 – $57.00
Our GPs also Bulk Bill children under 4 for brief issues.
Please note that on a Saturday, our fees increase by $10 on top of a normal charged consultation.
Home Visits are at the discretion of our Doctors availabilities and the severity of the condition.
We do not take on any new Nursing Home patients but will see our existing patients when they enter into a Nursing Home.
Important Note: Our Practice sends out SMS Reminders for all appointments (if you have a valid mobile number) and also have an Online Booking system (which also sends out reminders).
As we do everything in our power to help you remember your appointments, we charge a Did Not Attend fee of $36.00 if you do not provide us with a minumum of 1 hours notice. We understand that unexpected things happen but a phone call is always appreciated.
It has come to our attention, that parents / guardians / carers are attending consultations on behalf of their children / partners.
Patients must attend consultations, for medico-legal and billing purposes. This includes for scripts, referrals, discussions, paperwork, etc.
If you attend a consultation without the person you are wishing to discuss, you will be turned away and told to re-book with the patient in question.
Other Services include:
Workcover Consultations (standard) - $78
Commercial Drivers Licence – $140
Skin Checks (long consult)– $135
Implanon Insertions/Removals $140
Iron Infusions $145
Recreational Dive Medicals $150
Yellow Fever Vaccinations $78 consultation fee + $115 for the vaccine.
Mirena Insertions - $180 - Dr Sonia Gautam and Dr Michelle Vollmerhause
Health Assessments are bulk billed
Childhood Immunisations are bulk billed