Belgian Gardens Medical Centre. Townsville.
Phone: 07 4771 6666
Email: [email protected]
Address: 14/47 Bundock St, Belgian Gardens 4810
 

 

Belgian Gardens Medical Centre. Services.
Belgian Gardens Medical Centre. Services.

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Belgian Gardens Medical Centre. Services.

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Belgian Gardens Medical Centre. Services.

 

 

Book an Appointment
Belgian Gardens Medical Centre. Services.

Book Appointment

 

Phone: 07 4771 6666

Email: [email protected]

 

STOP !!

Have you got flu like (fever, cough, sore throat) symptoms?

Are you having breathing difficulty?


If you answered YES to ANY of these questions, please call the surgery to book your appointment.

 

We are only offering Telephone Consultations via HotDocs at this time. If you require a physical appointment, please contact the Practice on 4771 6666.

Please take the Coronavirus Quiz


https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/novel-coronavirus-quiz?fbclid=IwAR2w3NfrMLSr2yjANFtY9b-ByMOuSHySdkQN6YCGdk78syg9s1Ihh24_GjA

 

Opening Hours


8.30-4.30pm Monday to Friday

CLOSED Saturday
CLOSED Sunday and Public Holidays


Address: 14/47 Bundock St, Belgian Gardens Qld 4810

(Situated in the Belrowes Complex near the Pallarenda traffic lights)

 

WE ARE A PRIVATE BILLING PRACTICE

 

Our Standard Consultation Fee is $80.00.

Our Standard Discounted Consultation Fee is $60.00.

Telephone Consultations, from 1st October 2020 until 30th March 2020, will be $60.00 with a rebate of $38.75 (conditions apply).

 

For more information our Consultation Fees, please click on the Bookings and Fees Tab.

 

Please be advised that for all new patients 50 years and older, we require an initial long consultation.

 

We do not accept script or referral requests over the phone or email.

 

These requests require an appointment.

  

If you require a nurse for your doctors appointment, (ROS, Dressings, injections, vaccinations, IUD's, Medicals), please make sure you advise at the time of booking to avoid having to re-book due to unavailability of nurse.

 

 

BGMC
Belgian Gardens Medical Centre. Services.

CHRISTMAS OPENING HOURS

 

Thursday, 17th December we will be closing at 3.00pm

 

Thursday, 24th December - 8.30am to 1.00pm

Friday, 25th December - CLOSED

Saturday, 26th December - CLOSED

Monday, 28th December - CLOSED

Friday, 1st January - CLOSED

 

We thank you for your understanding.

Belgian Gardens Medical Centre. Welcome.
FAQ's. Belgian Gardens Medical Centre. Townsville.

 

FAQ's. Belgian Gardens Medical Centre. Townsville.
Belgian Gardens Medical Centre. Services.

Do you take new patients?

Yes we do.

 

Do you have same day appointments?

Yes we do. If we are unable to facilitate non-urgent same day appointments, you will be offered one within the next 24 hours.

 

Do you bulk bill?

No, unfortunately we do not bulk bill. We are a private practice. A standard consultation is $80, of which medicare refunds you $38.20.

 

Can we only pay the medicare gap, rather than the full fee?

No, unfortunately we do not have the high caps system. You pay the full fee to us, and if you have set up your bank details with Medicare, we can send your receipt via medicare online and they will refund to your bank within 24 hours.

 

Where are you located?

We are located through the traffic lights at the turn off to Pallarenda on Bundock Street, Belgian Gardens.

The complex is called Belrowes Complex and we are between Chemmart Pharmacy and Australia Post.

 

Do you do all forms of contraception?

We can perform Implanon insertion and removal, mirena insertion and removals and all scripts for contraception. 

 

Do I have to make an appointment, or can I just walk in?

We are an appointment based surgery.

 

How are my diagnostic test results managed?

Your Doctor will check your results and contact you if necessary. If the results are non-urgent, you will either get a phone call from our nurse, or a letter in the mail asking you to make an appointment.

 

How is my privacy and confidentiality maintained?

Staff never disclose any information to anyone other than yourself unless you have otherwise advised. Our reception computers are well blocked off and all computers have a password that needs to be entered once staff have left their computers. Patient files are not kept open, unless they are currently in the consultation with a Doctor or Nurse. Please see our Privacy Policy attached.

 

I just need a script - do I need to make an appt?

Yes, you do need to make an appointment with your GP.

 

Will you remind me when I need a pap smear or vaccination?

Yes, we send out letters reminding patients when their annual Health Assessments and Care Plans are due, as well as papsmears, vaccinations, immunisations, injections, cvc reviews, etc. This gets updated at each consultation to ensure accuracy.

 

Do you do childhood immunisations?

Yes we do. A registered nurse is available every day to help keep your children up to date with their inmmunisations. 

 

What are your opening hours?

Monday to Friday 8.30-4.30pm .

We are closed Saturdays, Sundays and Public Holidays.

 

 Do you send out appointment reminders?

Yes, we send out SMS reminders to all patients who have given us their mobile numbers.

We also confirm any new patients, long appointments and procedures.

 

Do you offer discounted rates for pensioners and children?

Yes, we do. Please see our billings page.

 

Can we make requests and/or appointments via email?

We have an online booking system for appointments. You can make requests (not appointments) via email, but we do prefer that you call the Practice to ensure your request is met in a timely manner.


We do not do script or referral requests without an appointment.

 

 

Belgian Gardens Medical Centre. Welcome.
Belgian Gardens Medical Centre. Services.

After Hours Service 

 

Please contact House Call Doctor on 13 55 66

 

A Doctor will come to your home and bulk bill from 6pm Weeknights; 12 noon Saturday to 8am Monday morning; All day public holidays.

Please provide them with our Practice details so that they send us a notification of their visit with you for your patient chart and ability to follow up with your usual GP.

 

You can also download the App.

 

 

Practice Notices
Belgian Gardens Medical Centre. Services.

STOP !!


Have you returned from travelling overseas in the past 14 days?

Have you got flu like symptoms? Are you having breathing difficulty?


If you answered YES to ANY of these questions, please call the surgery to book your appointment, as we have different options available to you.

 

Due to the recommendations of the World Health Organisation with regards to isolation of patients with suspected Coronavirus, we ask that if you suspect you may have it, please do not come into the Practice. Please call us immediately, so we can triage and discuss your options with you.

We recommend you calling the Coronavirus Hotline on 1800 020 080 if you need further advice and instruction, and if you are really unwell to head to your local Emergency Department.

It is recommended to keep yourself isolated for 2 weeks, especially as there is no treatment for this virus at this stage.

 

https://www.health.qld.gov.au/news-events/news/novel-coronavirus-covid-19-sars-queensland-australia-how-to-understand-protect-prevent-spread-symptoms-treatment

 

 

 

NURSING TIME

 

Due to the demand on our Nursing time with 5 doctors consulting, we request that when you are booking the following appointments with your GP, you also require an appointment with the Nurses. 

  • Dressing and wound reviews; find_travel_nurse_agencies_11.jpg
  • Removal of Sutures;
  • Excisions and Biopsies; 
  • ANY Vaccination, immunisation, injection;
  • Ear Syringes;
  • Iron Infusions; 
  • Mirena Insertions and Removals;
  • Implanon Insertion and Removals;
  • ECG and Spirometry; 
  • Employment Medicals; Dive Medicals, Aviation Medicals, Drivers Licence Medicals; and
  • Health Assessments.

You MUST advise Reception (and online bookings) at the time of booking these appointments, that you require the Nurse, to avoid having to re-book when the Nurse is available. 

 

PATIENT PRIVACY

 

When receiving results over the phone, we will always ask you your full name and another TWO individual identifiers to ensure we are speaking to the correct patient. 

We will do this every time we speak with you over the phone regarding results or any other health information you require. 

We do this for YOUR Privacy, not to inconvience you.

 

We also WILL NOT provide personal or health information to a person other than yourself, on your behalf. You can not call up for your spouse or child under 16 years of age, regardless of whether you were in the initial appointment with them or if you paid for the consultation. 

Again, this is for YOUR privacy.   

privacy.jpg

 

DID NOT ATTEND NOTICES AND PAYMENTS

 


We are a fully booked Medical Practice with a Cancellation list for patients who were unable to get an appointment. 

We are also a Practice who send out SMS reminders to all patients with a valid mobile number on their files, the day before their booked appointment time. We also provide appointment cards to all patients, unless otherwise advised, of their booked appointment time. 

 

All we ask is if you are unable to attend your scheduled appointment to please contact the surgery and advise so. This way we can offer that appointment time to someone on our cancellation list. 

If you do not advise us that you are unable to attend within 2 hours of your appointment time, you will first receive a letter advising you missed an appointment. If you miss another appointment, you will be billed a $36 DNA fee. This is non rebateable from medicare and is payable before your next consultation. 

We thank you for your understanding. 

 

 

Resources
Belgian Gardens Medical Centre. Services.

Please click to download any files that may be of use.

» New Patient Form                        » Records Request

» Patient Information Pamphlet       » Patient Complaint Form

» Privacy Policy                              » BGMC Newsletter 

» Coronavirus Hygiene                    » Healthy Hygiene

» Coronavirus Triage                       » Check your Symptoms

 

» Coronavirus Quiz

 

Download the COVID-19 Safe App here    

 

 

 

 

 

AGPAL Accredited General Practice

Accredited General Practice

After Hours Service: House Call Doctor on 13 55 66 www.housecalldoctor.com.au
Home | Our Practice | Our Doctors | Services | Bookings & Fees | FAQ's | Contact Us | Map

 

 

Contact Us

Phone: 07 4771 6666
Email: [email protected]

Post: PO Box 401 Belgian gardens Qld 4810
Address: 14/47 Bundock St, Belgian Gardens Qld 4810

(Situated in the Belrowes Complex near the Pallarenda traffic lights (view map)

 
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Townsville North Queensland
 
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