Belgian Gardens Medical Centre. Townsville.
Phone: 07 4771 6666
Email: [email protected]
Address: 14/47 Bundock St, Belgian Gardens 4810
 

 

Belgian Gardens Medical Centre. Services.
Belgian Gardens Medical Centre. Services.

» Children’s Health and Immunisations

Belgian Gardens Medical Centre. Services.

» Women's Health

Belgian Gardens Medical Centre. Services.

» Men's Health

Belgian Gardens Medical Centre. Services.

» Sexual Health

Belgian Gardens Medical Centre. Services.

» Travel Medicine

Belgian Gardens Medical Centre. Services.

» HRT (Hormone Replace Therapy)

Belgian Gardens Medical Centre. Services.

» Skin Checks and Excisions

Belgian Gardens Medical Centre. Services.

» Health Assessments

Belgian Gardens Medical Centre. Services.

» Chronic Disease Management

Belgian Gardens Medical Centre. Services.

» Vaccination Clinics

Belgian Gardens Medical Centre. Services.

» Mirenas

Belgian Gardens Medical Centre. Services.

» More

Belgian Gardens Medical Centre. Services.

 

 

Book an Appointment
Belgian Gardens Medical Centre. Services.

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Phone: 07 4771 6666
Email: [email protected]

Please be aware of the date when you are booking online - the next available appointment time with your specific doctor, may not be the day you are booking for.

Opening Hours


8.30-4.30pm Monday to Friday

8.30am-12.00pm Saturday
CLOSED Sunday and Public Holidays


Address: 14/47 Bundock St, Belgian Gardens Qld 4810

(Situated in the Belrowes Complex near the Pallarenda traffic lights)

 

Please be advised that for all new patients 50 years and older, we require an initial long consultation.

 

We do not accept script or referral requests over the phone or email.

 

These requests require an appointment.

 

If your consult is a script only appointment that is 5 minutes or less, we charge a $30 fee with a medicare rebate of $16.95.

 

If you require a nurse for your doctors appointment, (ROS, Dressings, injections, vaccinations, IUD's, Medicals), please make sure you advise at the time of booking to avoid having to re-book due to unavailability of nurse.

 

 

 

BGMC
Belgian Gardens Medical Centre. Services.

School Holidays are approaching us again soon.

Doctors Leave over this time is as follows: -

 

Dr Sonia Gautam is away Friday 21st September, returning the 26th September 2018

 

Dr Michelle Vollmerhause is away 20th September, returning 8th October 2018

 

Dr Martin Carr is away 20th September, returning 2nd October 2018.

 

Please also note that during this time, we will only have 1 nurse available over this period. 

Thank you for your understanding. 

 

 

 

 

Belgian Gardens Medical Centre. Welcome.

 

Privacy Policy. Belgian Gardens Medical Centre. Townsville.
Belgian Gardens Medical Centre. Services.

Your Privacy is our Business

The provision of quality health care is our principle concern. It requires a doctor-patient relationship of trust and confidentiality. Your doctor regards patient health information as confidential and will only collect this information with patient consent.

A patient’s personal information is handled in accordance with this practice’s privacy policy and consistent with the privacy legislation. Patients are entitled to know what personal information is held about them; how and under what circumstances they may have access to it; why it is held; its use; to whom and under what circumstances it may be disclosed; when consent is required for these purposes; and how it is stored.

Every effort will be made to discuss these matters with the patients at the time personal health information is collected from patients attending this practice. Because there will be occasions when it is not practicable to make patients aware of these matters at the time of collection, this brochure is designed to outline how this practice endeavours to protect the privacy of patients’ health information.

 

Collection, Use and Disclosure of your Information

Information about a patient’s medical and family health history is needed to provide accurate medical diagnoses and appropriate treatment. We will be fair in the way we collect information about our patients. This information is generally collected from the patient, and otherwise with the patients consent. However, from time to time we may receive patient information from others. When this occurs we will, wherever possible, make sure the patient knows we have received this information.

Medical care requires full knowledge of patient health information by all members of a medical team. To ensure quality and continuity of patient care, a patient’s health information has to be shared with other health care providers from time to time. Some information about patients is also provided to Medicare, and private health funds if relevant, for billing and medical rebate purposes.

The Doctors in this practice are members of various medical and professional bodies including medical defence organizations. There may be occasions when disclosure of patient information is required for medical defence purposes.

 

There are also circumstances where a medical practitioner is legally bound to disclose personal information. An example of this is the mandatory reporting of communicable diseases.

It is necessary for us to keep patients’ information after their last attendance at this practice for as long as is required by law, or is prudent having regard to administrative requirements.

Please also note that we can not provide any information, including appointment dates, times, consultation contents, results, recalls, etc to any family member or friend. This includes your spouse or child over 16 years of age.

Access

A patient has a right to access their information. They may ask to view the information or ask for a copy of a part or the whole record. While not required to give reasons for their request, a patient may be asked to clarify the scope of the request.

There are some circumstances in which access may be denied, and in such an event, the patient will be advised of the reason.

A charge is payable where the practice incurs the costs in providing access. If a patient requires their full medical chart, there will be a $25.00 fee payable to the practice, prior to these being released.

The material over which the doctor has copyright, it might be subject to conditions that prevent further copying or publication without the doctors permission.

If a patient finds that the information held on them is not accurate or complete, the patient may have that information amended accordingly.

Upon request, a patients health information held by this practice, will be made available to another health service provider. This will also entail a $25.00 fee payable to the practice, prior to them being released.

Parents/Guardians and Children

The right of children to privacy of their health information, based on the professional judgment of the doctor, and consistent with the law, might at times restrict access to this information by parents or guardians.

 

Complaints

It is important to us that your expectations about the way in which we handle your information, are the same as ours.

Please do not hesitate to discuss any concerns, questions or complaints about any issues related to the privacy of your personal information with your doctor or the Practice Manager.

 

If you are still dissatisfied, you can complain to the Federal Privacy Commissioner whose contact details are:-
 
Level 8 Piccadilly Tower
133 Castlereagh Street 
Sydney NSW 2000

GPO Box 5218
Sydney NSW 2000
Privacy Hotline: 1300 363 992
Website: www.privacy.gov.au

Further Information

Further information about an individual’s privacy rights can be obtained from the Office of the Federal Privacy Commissioner.

 

 

Belgian Gardens Medical Centre. Welcome.
Belgian Gardens Medical Centre. Services.

After Hours Service 

 

Please contact House Call Doctor on 13 55 66

 

A Doctor will come to your home and bulk bill from 6pm Weeknights; 12 noon Saturday to 8am Monday morning; All day public holidays.

Please provide them with our Practice details so that they send us a notification of their visit with you for your patient chart and ability to follow up with your usual GP.

 

You can also download the App.

 

 

Upcoming Health Promotions and Information Sessions
Belgian Gardens Medical Centre. Services.

NURSING TIME

 

Due to the demand on our Nursing time with 5 doctors consulting, we request that when you are booking the following appointments with your GP, you also require an appointment with the Nurses. 

  • Dressing and wound reviews; find_travel_nurse_agencies_11.jpg
  • Removal of Sutures;
  • Excisions and Biopsies; 
  • ANY Vaccination, immunisation, injection;
  • Ear Syringes;
  • Iron Infusions; 
  • Mirena Insertions and Removals;
  • Implanon Insertion and Removals;
  • ECG and Spirometry; 
  • Employment Medicals; Dive Medicals, Aviation Medicals, Drivers Licence Medicals; and
  • Health Assessments.

You MUST advise Reception (and online bookings) at the time of booking these appointments, that you require the Nurse, to avoid having to re-book when the Nurse is available. 

 

PATIENT PRIVACY

 

When receiving results over the phone, we will always ask you your full name and another TWO individual identifiers to ensure we are speaking to the correct patient. 

We will do this every time we speak with you over the phone regarding results or any other health information you require. 

We do this for YOUR Privacy, not to inconvience you.

 

We also WILL NOT provide personal or health information to a person other than yourself, on your behalf. You can not call up for your spouse or child under 16 years of age, regardless of whether you were in the initial appointment with them or if you paid for the consultation. 

Again, this is for YOUR privacy.   

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DID NOT ATTEND NOTICES AND PAYMENTS

 


We are a fully booked Medical Practice with a Cancellation list for patients who were unable to get an appointment. 

We are also a Practice who send out SMS reminders to all patients with a valid mobile number on their files, the day before their booked appointment time. We also provide appointment cards to all patients, unless otherwise advised, of their booked appointment time. 

 

All we ask is if you are unable to attend your scheduled appointment to please contact the surgery and advise so. This way we can offer that appointment time to someone on our cancellation list. 

If you do not advise us that you are unable to attend, you will first receive a letter advising you missed an appointment. If you miss another appointment, you will be billed a $36 DNA fee. This is non rebateable from medicare and is payable before your next consultation. 

We thank you for your understanding. 

 

 

Resources
Belgian Gardens Medical Centre. Services.

Please click to download any files that may be of use.

» New Patient Form                        » Records Request

» Patient Information Pamphlet       » Patient Complaint Form

» Privacy Policy                              » BGMC Newsletter 

 

 

 

AGPAL Accredited General Practice

Accredited General Practice

After Hours Service: House Call Doctor on 13 55 66 www.housecalldoctor.com.au
Home | Our Practice | Our Doctors | Services | Bookings & Fees | FAQ's | Contact Us | Map

 

 

Contact Us

Phone: 07 4771 6666
Email: [email protected].au

Post: PO Box 401 Belgian gardens Qld 4810
Address: 14/47 Bundock St, Belgian Gardens Qld 4810

(Situated in the Belrowes Complex near the Pallarenda traffic lights (view map)

 
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Townsville North Queensland
 
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